Computer Guts, LLC - IT Solutions | Computer Guts Client Onboarding & Discovery Survey

Your Email Address *

Email

Confirm Email

Technician Completing Form (if applicable)

Name of Person Completing Form (if not a Computer Guts Technician)

Organization/Client Name *

Organization/Client Point of Contact Name *

First

Last

Organization/Client Contact Number(s) *

ex. 715-123-4567, 608-123-4567, 262-123-4567

Organization/Client Point of Contact Email Address *

Email

Confirm Email

Service Address *

ex. 123 Main St, Merrillan, WI 544754

Invoice/Billing Email Address *

Email

Confirm Email

HIPAA *

Yes
No

Are you a HIPAA covered Entity?

HIPAA - BAA *

Yes
No
N/A - not a HIPAA entity

If you are a HIPAA covered entity, do you have a BAA (Business Associate Agreement) available? Example: https://www.hhs.gov/hipaa/for-professionals/covered-entities/sample-business-associate-agreement-provisions/index.html

Business Phone Line Count # *

How many phones/extensions are needed?

Current Business Phone Provider *

Who is the current phone/VoIP provider?

Employee Count # *

How many employees? Full & Part-Time

Email Accounts # *

How many email accounts?

Current Email Provider *

Other Email Provider(s)

Windows Desktop/Workstation # *

How many Windows Desktop/Workstations?

Windows Laptop # *

How many Windows Laptops?

Linux Desktop/Workstation # *

How many Linux Desktop/Workstations?

Linux Laptop # *

How many Linux Laptops?

Apple/Mac Desktop/Workstation # *

How many Mac Desktop/Workstations?

Apple/Mac Laptop # *

How many Mac Laptops?

Workstation & Laptop Operations *

Are there any specific devices that are not servers that must not be rebooted during business hours or may require to be left online without a reboot during non-business hours for any reason? If so, please provide details, if not, type N/A.

Servers # *

How many servers?

Server OS *

Windows
Linux (CentOS, Ubuntu, Etc)
OS X
Other (specify below)

Other Server OS

Server #1 Role

Describe Purpose and Specifications such as version (ex. Windows Server 2022), how much RAM, Storage, etc.

Server #2 Role

Describe Purpose and Specifications such as version (ex. Windows Server 2022), how much RAM, Storage, etc.

Server #3 Role

Describe Purpose and Specifications such as version (ex. Windows Server 2022), how much RAM, Storage, etc.

Server #4 Role

Describe Purpose and Specifications such as version (ex. Windows Server 2022), how much RAM, Storage, etc.

Firewall - Hardware # *

How many hardware firewalls?

Firewall Vendors *

Choose all that apply.

Other Firewall Vendor(s)

Specify other Firewall Vendors not listed - separate by using a comma.

Apple iPhone # *

How many iPhone's?

Apple iPad # *

How many iPad's?

Android Phone # *

How many Android Phones?

Android Tablet # *

How many Android Tablets?

Network Printer # *

How many network printers?

Standalone Printer # *

How many standard printers?

Printer Brands/Vendors *

Other Printer Brands/Vendors

Network Switch # *

How many network switches?

Network Switch Brand/Vendor *

Other Switch Brand/Vendor(s)

Specify other Switch Vendors not listed - separate by using a comma.

Router # *

How many routers? Include ISP provided equipment.

Router Brand/Vendor *

Other Router Brand/Vendor

Internet Service Provider *

Select your current Internet Service Provider(s). If not listed, please select other and list the provider(s).

Other Internet Service Provider

Surveillance Camera # *

How many surveillance cameras?

Surveillance Camera Connection Type: *

POE
Wireless
CCTV/Other

Select camera connection type.

Internet Speed *

Please provide the current Internet speed you are able to obtain. If you do not know, please go to www.speedtest.net and click GO; provide the results above. Example: 250/40, where 250 is the download, and 40 is the upload speed. You can also paste the link to the speed test result provided by right-clicking the "result ID" link (at the top of the page) and going to "copy link address".

How many devices require Anti-Virus + End Point Protection/Threat Monitoring? *

Generally you would want all devices to have this running, but depending on the configuration, there may be exceptions or a different use-case/provider.

How many devices require backup services, including servers? *

Generally, depending on configuration, you want at minimum servers utilizing file and image backups. There may be essential workstations that would be wise to be backed up as well so important files are not lost for various reasons. Computer Guts recommends backing up all devices eligible.

Managed Services Selection *

Other Managed Services Selection

Please detail what type of services you would like.

Third Party IT Providers & Contracts *

Please list current third parties involved in the management of your IT and if you are currently under contract with them. If you are under contract, please provide the end date, if possible.

Do you have existing documentation for your IT management? *

Yes
No
Not Sure/Maybe

Roles & Permissions *

Describe specific roles or increased permissions required in the management of your IT infrastructure. For example, does a specific employee need additional privileges to carry out their duties? Does a specific employee need access to a certain database, file storage system, etc?

Leasing & Warranties *

Please provide any details regarding leasing/service contracts for any network equipment (workstations, laptops, servers, printers, routers, switches, etc), and any warranties available, if possible. These are leases/contracts/warranties specifically under your organization.

Additional Details or Questions?

Provide any information or questions not covered by this survey or any other details that may be pertinent to our onboarding process and our ability to provide you service.